Evunity operates this website and related digital services to provide EV drivers, charging point operators, businesses, and partners with EV charging solutions, software tools, mobile access, and business services. By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If there is any conflict between our Terms of Service and this Privacy Policy regarding the handling of personal information, this Privacy Policy will control for those matters.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can reasonably be linked to you. Depending on how you interact with Evunity, we may collect or process the following categories:
- Contact details: your name, company name, phone number, email address, address, and other details submitted through forms or direct communications.
- Account information: login credentials, user profile details, saved preferences, security settings, and account identifiers associated with our website or mobile application.
- Transaction information: service requests, paid service selections, advertising or listing purchases, payment status, billing details, and records of past transactions.
- Business and technical service information: charger-related service requests, onboarding details, integration details, operational requirements, and support-related technical inputs.
- Device and connection information: IP address, browser type, device type, operating system, network information, cookies, and identifiers used to help us understand site or app usage.
- Usage information: pages viewed, features used, app interactions, navigation patterns, clicks, submitted forms, and support interactions.
- Communications with us: information you provide when contacting us by email, website forms, phone, support channels, or social channels.
How We Use Your Personal Information
Depending on your relationship with Evunity and the services you use, we may use personal information for the following purposes:
- Provide, operate, and improve our services: to run the website, mobile application, business tools, service workflows, and customer-facing EV charging experiences.
- Respond to inquiries and support requests: to communicate with you, answer questions, handle onboarding, and provide customer or partner support.
- Process transactions and service requests: to administer paid services, feature listings, refresh advertising services, and other related commercial activities.
- Maintain security and prevent fraud: to verify users, protect accounts, detect abuse, investigate suspicious activity, and maintain platform integrity.
- Marketing and business communications: to send updates about our services, offerings, launches, relevant promotions, or business opportunities, subject to applicable law.
- Analytics and optimization: to evaluate site and app performance, improve user experience, and refine content, features, and service delivery.
- Legal and compliance purposes: to comply with applicable laws, enforce our agreements, resolve disputes, and respond to legal requests or regulatory obligations.
How We Disclose Personal Information
We may disclose personal information in limited circumstances and only where there is a legitimate business or legal reason to do so, including:
- With service providers and vendors that help us operate our website, mobile app, analytics, communications, hosting, support, and payment-related functions.
- With business partners or technical integration parties when required to deliver services, integrations, or collaborative EV charging solutions.
- With legal or regulatory authorities when disclosure is required by law, subpoena, court order, regulatory request, or to protect rights, safety, or property.
- In business transfers such as a merger, acquisition, restructuring, or asset transaction, where information may be part of the transferred business operations.
We do not sell personal information in the ordinary course of our business.
Cookies, Analytics, and Tracking Technologies
Evunity may use cookies, pixels, log files, local storage, and similar technologies to operate the website, remember user preferences, measure performance, understand traffic patterns, and improve our services. You can manage cookies through your browser settings, although disabling certain cookies may affect functionality.
Your Rights and Choices
Depending on where you live and the laws that apply to you, you may have the right to request access to personal information, request correction, request deletion, object to certain processing, or request information about how your data is handled. To exercise a request, you may contact us using the contact details listed below.
Security and Retention of Your Information
We use reasonable administrative, organizational, and technical measures to help protect personal information. However, no transmission method or storage system is completely secure. We retain personal information for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
Third-Party Links and Services
Our website or app may contain links to third-party websites, tools, platforms, or app stores. Evunity is not responsible for the privacy, security, or content practices of third-party services. We encourage you to review the applicable policies of any third-party service you choose to access.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or operational practices. Any revised version will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy, you may contact Evunity at:
- Company: Evunity
- Website: https://evunity.co/
- Email: info@evunity.co
- Phone: +2 01150005372
- Address: Arkan Plaza, Plot 31 El Sheikh Zayed Building 4, Giza Governorate 12588, Egypt